The problem with some individuals is that they don’t realize that electronic communications can be and often are permanent. Even text messages can be stored and retrieved by the server processing them. But for most people, it’s not a matter of not realizing that sensitive, potentially career ruining information should not be sent willy-nilly, it’s just that they don’t know how to use electronic communication in a polite way. Just because we have these devices, does not grant us license to substitute rudeness for manners. There is a new code of electronic manners in using telephones, PDAs, laptop computers, faxes, and so on.

Here are 8 guidelines for communicating in an effective, respectful manner:

1. Don’t use your cell phone at inappropriate times, in inappropriate places, or in an inappropriate way. This invades others’ privacy and disrupts their ability to concentrate.

2. Don’t encroach on others’ personal space when using your laptop computer. There are appropriate times/places to connect and use your laptop and there are times when it is not appropriate.

3. Turn off your beeper and/or cell phone whenever you are in a situation where it could be distracting.

4. Don’t send lengthy faxes unless you first call the individual or business to ensure that it’s a good time

5. Only use the speaker phone when necessary, and always make sure the person you are talking to does not mind.