2. Whoever it is you are speaking to is an individual; a group is made up of individuals, and it is always important to remember that. In my time I have managed over 100 staff in various places, including in my own business in England in the 1990's. Each of those people was entirely individual, so getting to know and understand them was always important.

3. Improving your memory can be especially important if you have a lot of staff or employees under you, as you need to understand each as individuals to be an excellent manager. Remembering them as an individual whenever you need to talk to them can be reassuring to them, and beneficial to both of you.

Memory can play a big part in other forms of communication. Public speaking is an example, as speaking to a group of people from memory is a great boost to your confidence and effectiveness. If a public speaker has to refer to notes non stop, it greatly reduces the effect of their talk.

Memory can also be an important asset when presenting ideas, work and proposals to your seniors. If you have a grasp of all the appropriate information, it can not only improve your case, but also create an excellent impression, making you look sharp and on top of your job.

Communication is a vast subject, but your communication skills are worth developing, and you have to start somewhere. Maybe the best place to start is with your weaknesses, and that is something it would be helpful to talk to your boss about. If you have no boss, then personal friends whose opinion you trust and respect may be an alternative source of opinion.